Privacy Policy

Introduction

Dirac Group ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Information We Collect

We collect information that you provide directly to us, including:

• Contact Information: Name, email address, phone number, business name, and business registration number
• Business Information: Website URL, country, and other details you provide in contact forms or product requests
• Product Requests: Information about products you're interested in, quantities, pricing requirements, and related notes
• Automatically Collected Information: IP address, browser type, device information, and usage data through cookies and similar technologies

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and product requests
• Process and fulfill your orders
• Communicate with you about our products and services
• Improve our website and customer service
• Analyze usage patterns and optimize our operations
• Comply with legal obligations and protect our rights

Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Business Partners: Manufacturers and suppliers when necessary to fulfill your product requests
• Legal Requirements: When required by law or to protect our rights and safety

Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your data is stored securely and retained only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Objection: Object to our processing of your personal information
• Data Portability: Request a copy of your data in a structured format
• Withdraw Consent: Withdraw consent where we rely on consent to process your data

To exercise these rights, please contact us at sales@diracgroup.com.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us understand how you use our site and improve our services. You can control cookies through your browser settings.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after any changes constitutes acceptance of the updated policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Dirac Group
Unit 16 Acton Park Estate
London, W3 7QE
United Kingdom

Email: sales@diracgroup.com
Phone: +44 7722 120145

Legal Information

Dirac Group is registered in England and Wales (Company No. 13570843) with VAT registration number GB 424528208.